Glossary. Agent Desktop Plus: The single agent screen. Same underlying technology as the prebuilt CRM adapters, per the desktop page. Agent Desktop
Sister technologies. Statistics and Reporting web services. Two different API names. A wallboard and a standard report are different pipes. APIs and SDKs
Config. Assign one track group to each sitting and the page you will open.
Troubleshooting. They can recite the lab and still mis-state the product. Open the page.
Cross-platform bridge. A mapping to another PBX or contact center is a teaching bridge. It is not an import button.
Future hook. The guide's cloud endpoint stays unset. Confirm before relying on a dated catalog or a case-study number.