Intraday is a comparison, a reforecast, and a notice · Visual
A volume spike
Compare
The interval is off the
plan.
Plan
Reforecast
The page lists automatic
reforecasting.
Plan
Flex
The schedule can flex.
Plan
Notify
Agents are told.
Floor
Count
Six channels are claimed
and not named.
Plan
Stop
No channel brand is
added.
Reader
From the change card.
Sources and go deeper
Workforce management
.
vendor
. last checked 2026-10.
Workforce engagement management
.
vendor
. last checked 2026-10.
confirm
. The WFM page says six change notification channels and does not name them. last checked 2026-10.