Glossary. DNIS: The number an inbound campaign answers. A stopped campaign does not answer. Inbound campaigns
Sister technologies. GenAI Studio. Prompts and knowledge. Agent Assist summaries are the initial consumer the page names. GenAI Studio
Config. One sentence: plan versus actual, plus who can see it.
Troubleshooting. The page describes a staffing view, not a disposition. Leave dispositions alone.
Cross-platform bridge. A mapping to another PBX or contact center is a teaching bridge. It is not an import button.
Future hook. The guide's cloud endpoint stays unset. Confirm before relying on a dated catalog or a case-study number.