Monitoring and coaching are on the quality pages · Visual

A live callWatchCall and desktopmonitoring are named.MonitorFlagThe quality page sayssupervisors can beCoachGuideAssistance can usecompetency.AssistSeparateThe routing sentencestays on the qualityRouteClosedThe skill chapter didnot print that field.SkillCiteThe note names whichpage.Reader

Both opened. They are not the skill chapter.

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