# Roles on the floor · Quiz

- A supervisor wants a call log and the menu is missing. First check?
- Can a supervisor be placed in a skill group?
- Editing call variables requires
- Agents configure IVR scripts. True or false?
- Reporting data the agent sees on a screen pop is the same as a standard report. True or false?

## Sources and go deeper

- [Skill groups](https://documentation.five9.com/bundle/basic-admin/page/basic-admin/skill-groups/_ch-skill-groups.htm). vendor. last checked 2026-10.
- [Generating standard reports](https://community.five9.com/s/article/Reporting-I-Generating-Standard-Reports). community. last checked 2026-10.