# User profiles before user accounts · Quiz

- What is created first, the person or the profile?
- Does an administrator login receive queue calls?
- A missing report permission looks like
- One profile can be reused for many accounts. True or false?
- Where do you look when an admin cannot edit call variables?

## Sources and go deeper

- [Planning your implementation](https://documentation.five9.com/bundle/basic-admin/page/basic-admin/intro/planning-your-implementation.htm). vendor. last checked 2026-10.
- [Skill groups](https://documentation.five9.com/bundle/basic-admin/page/basic-admin/skill-groups/_ch-skill-groups.htm). vendor. last checked 2026-10.