# Skill groups are the queues · Quiz

- Inbound skill assignment is on a tab named
- Outbound skill assignment is on
- A campaign may list
- An agent may belong to
- Skill voicemail is

## Sources and go deeper

- [Skill groups](https://documentation.five9.com/bundle/basic-admin/page/basic-admin/skill-groups/_ch-skill-groups.htm). vendor. last checked 2026-10.