# Workstations that drop live calls · Quiz

- Windows 11 Efficiency Mode on a live agent PC?
- Analog headsets are
- Wireless headsets above about 10 active agents?
- Satellite or 5G as the agent path?
- Listed bandwidth for Agent Desktop Plus and Plus adapters?

## Sources and go deeper

- [Technical requirements PDF](https://documentation-be.five9.com/bundle/five9-technical-requirements/raw/resource/enus/five9-technical-requirements.pdf). vendor. last checked 2026-10. Fetched for this lab in October 2026. Re-read before you buy hardware or open a firewall.
- confirm. Headset model numbers are not listed in the section this lab read. The PDF points at a separate recommended-headsets note. last checked 2026-10.