Reason codes, voicemail, and what admin is not · Worked example
Separate the piles
List one voicemail task, one Not Ready cause, and one setting you will not fake.
- Skill greeting
- TCPA timeout
- Abandon cap stays in the campaign
Three different piles.
- Skill voicemail? Yes, with its own greeting.
- TCPA timeout state? Not Ready, no auto-dial.
- Where do dialer settings live? On the campaign, not in a side spreadsheet.
- Profiles and pop-ups? Profiles can control them.