# Reason codes, voicemail, and what admin is not · Quiz

- Skill groups can receive
- TCPA preview timeout sets the agent to
- A homemade pacing spreadsheet is
- Campaign profiles control pop-up windows. True or false?
- Service level targets for a skill are

## Sources and go deeper

- [Skill groups](https://documentation.five9.com/bundle/basic-admin/page/basic-admin/skill-groups/_ch-skill-groups.htm). vendor. last checked 2026-10.
- [TCPA manual touch](https://community.five9.com/s/article/Administrator-TCPA-Manual-Touch-Dialing-Mode?language=en_US). community. last checked 2026-10.
- [Telephone Consumer Protection Act of 1991](https://en.wikipedia.org/wiki/Telephone_Consumer_Protection_Act_of_1991). wikipedia. last checked 2026-10.