Pause before the next call · Quiz

Where is Pause Before Transfer? Campaign profile ANI Skill Transfer, General tab The JRE MyE911

The article places it on the General tab.

Default value? 30 seconds 0 The abandon cap 128 kbps

The article says the default is 0.

Do the pause seconds appear as On Hold? Yes No. The article says they do not Only in UK domains Only for matrix layouts

The article is explicit.

A connecting bar on Plus apps can be removed by Stopping the campaign Setting pause to 0 Deleting the skill Using analog headsets

The article says 0 removes the connecting bar.

The pause exists to Increase abandon rate Give agents a gap before the next queued call Change ANI Disable TCPA

The article describes a short pause when calls are queued.

Sources and go deeper

Pause before transfer. community. last checked 2026-10.
Skill Transfer functions. community. last checked 2026-10.

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