List penetration and vertical dialing · Worked example
Walk six calls
Write the first six dials for penetration and for vertical on three records.
- Penetration: three number1 dials
- Vertical: one record's numbers
- Mark a final code and stop
The two lists of six are not the same.
- Default list mode? List penetration.
- Vertical in one sentence? Finish one record's numbers, then move on.
- Compass words? Use the definitions, not 'vertical' as a direction.
- Final disposition? Stops the whole record.
Sources and go deeper
- List dialing modes. community. last checked 2026-10.
- Vertical list dialing chapter. vendor. last checked 2026-10.
- confirm. The documentation portal has a vertical-dialing chapter. This lesson follows the community article's definitions because that page returned readable text. Confirm the portal chapter in your own admin guide. last checked 2026-10.