Progressive keeps one call per free agent · Worked example

Run progressive

Open the pacing bench, pick Progressive, and watch abandon.

1. Set 8 agents
2. Set a 30 percent live rate
3. Note abandon versus predictive

Abandon stays near zero while predictive can climb.

• One per agent? That is the outbound page.
• Ten-agent hint? Dialer page guidance, not a proven hard limit.
• Why low abandon? The agent is reserved.
• Simulator? Teaching model.