Dialer modes and pacing · advanced · 12 min full read
Use the person's job, not the logo. Context before the call is preview. A promise of no dropped calls and a small team is progressive. A small team and a huge list, with eyes on abandon, is power. A large team whose idle time is the enemy is predictive, with dedicated agents. A cell book without consent is TCPA manual touch, and only if the domain is enabled.
The ten-agent lines on the dialer page are guidance from a product page. The abandon windows are admin-guide facts. The simulator is a classroom. Your domain's dialog is the system of record.