Play, Menu, digits, and voice · Learn it in 5 minutes

IVR scripts · practice · 12 min full read

Play speaks a prompt or TTS. Menu takes a choice and has an exit per option. Get Digits and Input collect what the caller types. Voice Input and the Natural Language Processing module are the speech-side blocks in the same chapter. Input is what the ZIP-code web-service example uses, storing ZIP as a variable.

Draw the failure exit
Store digits in a named variable

A menu that has no No Match path strands people who press the wrong key. Draw that exit before you draw option 1.

Sources and go deeper

IVR modules. vendor. last checked 2026-10.
Menu module. vendor. last checked 2026-10.
XML web service IVR example. vendor. last checked 2026-10.
RFC 4733. rfc. last checked 2026-10.
Interactive voice response. wikipedia. last checked 2026-10.