# If/Else is two ways. Case is more · Worked example

- Replace three nested If/Else blocks with one Case in the builder.
- Add Case
- Name three labels
- Delete the nest
- One block, three labels.

## Sources and go deeper

- [If/Else module](https://documentation.five9.com/bundle/ivr-admin/page/ivr-admin/modules/ifelse-module.htm). vendor. last checked 2026-10.
- [IVR modules](https://documentation.five9.com/bundle/ivr-admin/page/ivr-admin/modules/_ch-modules.htm). vendor. last checked 2026-10.
- [Interactive voice response](https://en.wikipedia.org/wiki/Interactive_voice_response). wikipedia. last checked 2026-10.