IVA, foreign scripts, DNC, and leaving the platform · Worked example
Label five arrows
On a sketch, name the module for each arrow.
- Bot
- Other script
- Opt out
- Outside number
- Language
No arrow says 'stuff'.
- Jump to another script? Foreign Script.
- Opt out? Set DNC.
- Digital keys? Build permission plus a task key.
- Third party stays on your skill? No.
Sources and go deeper
- IVR modules. vendor. last checked 2026-10.
- Studio digital IVA with VCC. community. last checked 2026-10.
- Interactive voice response. wikipedia. last checked 2026-10.
- confirm. Public pages describe IVA Transfer and a digital ChatBot integration separately. This lab does not claim they share one property sheet. last checked 2026-10.