Default is a queue, not a compliment · Quiz

No skill selected routes to 911 Default, users without skills The ITSP only Studio only

The article says so.

The softphone label is Any Default ANI TCPA

The article names Default.

A user with no skills is Invisible Eligible for that catch-all A trunk A prompt

Empty membership is membership in the catch-all story.

The safe module is Skill list empty A named skill Hangup slang A comment

Name the skill.

Cloning users without checking skills Is the design Creates Default agents by accident Sets STIR Sets pause

Check membership after every clone.

Sources and go deeper

Skill Transfer functions. community. last checked 2026-10.
Skill groups. vendor. last checked 2026-10.

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