Workforce engagement · practice · 12 min full read
The desktop page's point is that schedules, adherence, time off, shift bidding, and evaluations are reachable in Plus and, through connectors, in the CRM. A second password for WEM is a design smell if the connector was in the contract.
Shift bidding is named on that page. This lab does not reproduce the bidding rules. If bidding exists, the result still has to become the schedule the dialer respects.