Workforce engagement · advanced · 12 min full read
This lab has no live WEM tenant. You cannot approve a real time-off request here. You can say which product page promised the button, which retention clock will delete the evidence, and which dialer mistake a bad roster causes.
That is the useful line between a simulator and a system of record. The pacing bench is a classroom. The schedule in the customer's suite is the roster. The campaign dialog is the mode.