# Prompts are a production change · Worked example

- One GenAI prompt change, in three lines.
- What changed
- What the test showed
- Who can roll it back
- The note would stop a bad prompt.

## Sources and go deeper

- [GenAI Studio](https://www.five9.com/products/capabilities/gen-ai-studio). vendor. last checked 2026-10.
- [Planning your implementation](https://documentation.five9.com/bundle/basic-admin/page/basic-admin/intro/planning-your-implementation.htm). vendor. last checked 2026-10.
- [Interactive voice response](https://en.wikipedia.org/wiki/Interactive_voice_response). wikipedia. last checked 2026-10.