# The rest of the named CRMs · Worked example

- Write the guide you would open for Epic and for Zendesk.
- Epic chapter
- Zendesk chapter
- Not the Salesforce package
- Two chapters.

## Sources and go deeper

- [Technical requirements PDF](https://documentation-be.five9.com/bundle/five9-technical-requirements/raw/resource/enus/five9-technical-requirements.pdf). vendor. last checked 2026-10. Fetched for this lab in October 2026. Re-read before you buy hardware or open a firewall.
- [Web adapter requirements](https://documentation.five9.com/bundle/technical-reqs/page/technical-reqs/agent-integrations/web-based-adapters/application-requirements.htm). vendor. last checked 2026-10.