# The rest of the named CRMs · Quiz

- Epic is listed as a Plus adapter. True or false?
- A Salesforce package number fixes Zendesk. True or false?
- This lab's package number for NetSuite is
- Oracle Service Cloud's IE exception applies to Zendesk. True or false?
- Voice up, ticket down, still starts with

## Sources and go deeper

- [Technical requirements PDF](https://documentation-be.five9.com/bundle/five9-technical-requirements/raw/resource/enus/five9-technical-requirements.pdf). vendor. last checked 2026-10. Fetched for this lab in October 2026. Re-read before you buy hardware or open a firewall.
- [Web adapter requirements](https://documentation.five9.com/bundle/technical-reqs/page/technical-reqs/agent-integrations/web-based-adapters/application-requirements.htm). vendor. last checked 2026-10.