Reporting is a role · Learn it in 5 minutes

APIs and reporting · foundation · 12 min full read

Standard reports do not appear because you are an administrator. The community reporting article says you need the Reporting role and at least one reporting permission.

Categories named there include Agent, Call Log, IVR, ACD Queue, Campaign, List, Contact, Do Not Call, Worksheet, Digital Channel, Legacy Digital, and Operational Summary. If a category is missing, check the role before you check the carrier.

Sources and go deeper