What an extract is allowed to remember · Quiz
Agent data retention on the public page is
60 days
Forever
7 days
The call log window
60 days.
Campaign state is
30 days
120 days
90 days
10 years
120 days.
DIDs and toll-free numbers after closure are
90 days
120 days
Kept while you remember them
30 days of audio
90 days.
A disabled domain's line is
90 days
120 days after closure
The same as a DID
24 hours
120 days after closure.
A row you already exported is governed by
Only Five9's page
Your own policy as well
The dialer mode
RFC 4733
Your copy is yours.
Check
Sources and go deeper
Data retention
.
vendor
. last checked 2026-10.
APIs and SDKs
.
vendor
. last checked 2026-10.
Generating standard reports
.
community
. last checked 2026-10.