# Scripts are rebuilt in modules · Learn it in 5 minutes

- A UCCX script is a document in Cisco's editor. A Five9 IVR script is a chain of modules from the IVR Administrator's Guide: Menu, Get Digits, If/Else, Skill Transfer, Play, and the rest of that chapter. The lab's builder speaks those names and exports a learning JSON that VCC will not import.
- Time-of-day branches, a language prompt, and a transfer to a skill are the usual bones. Rebuild them. Do not hex-edit the old file.

## Sources and go deeper

- [IVR modules](https://documentation.five9.com/bundle/ivr-admin/page/ivr-admin/modules/_ch-modules.htm). vendor. last checked 2026-10.
- [Inbound campaigns](https://documentation.five9.com/bundle/campaign-admin/page/campaign-admin/creating-campaigns/types-of-campaigns/inbound-campaigns.htm). vendor. last checked 2026-10.
- [Interactive voice response](https://en.wikipedia.org/wiki/Interactive_voice_response). wikipedia. last checked 2026-10.
- confirm. Module mapping from UCCX steps is instructional. Validate every script in a domain. last checked 2026-10.
