Numbers, lists, and ANI are a data project · Learn it in 5 minutes

From UCCX and UCCE · practice · 12 min full read

DNIS values, calling lists, dispositions, and do-not-call entries are domain data. They are not inside the Cisco script file. A cutover that moves only the IVR still has nothing to dial and nowhere legal to send a call.

• Load lists, DNC, and dispositions as data
• Assign the ANI profile

Campaign profiles hold the ANI override. Local ANI is not the Certified Caller program. If the old system presented a specific caller ID, create the profile and assign it in Advanced mode, then ask separately whether attestation is in scope.