Safety and compliance · practice · 12 min full read
The public retention page splits the clocks. VCC audio is the sooner of 30 days, a successful SFTP or FTP offload, or the contract. E911 recordings are 30 days. Agent data is 60 days. Campaign state is 120 days. A disabled domain is 120 days after closure. DIDs and toll-free numbers are 90 days after closure.
Quote the line that matches the object. 'We keep everything 30 days' is already wrong.