# What this lab will not pretend to be · Quiz

- This lab can change a production domain. True or false?
- The IVR export is
- An outage should be reported to
- Uncertain means
- Official classes live at

## Sources and go deeper

- [Five9 University](https://www.five9.com/contact-center-services/training). vendor. last checked 2026-10.
- [Planning your implementation](https://documentation.five9.com/bundle/basic-admin/page/basic-admin/intro/planning-your-implementation.htm). vendor. last checked 2026-10.