Outbound uses Skills. Inbound and autodial use Outbound Skills · Worked example
Label two campaigns
Write the tab name under inbound and under outbound.
- Inbound
- Outbound
- Autodial
Inbound and autodial match.
- Inbound tab? Outbound Skills.
- Outbound tab? Skills.
- Autodial? With inbound.
- Ready on the wrong tab? Not the assignment the page describes.