# Outbound uses Skills. Inbound and autodial use Outbound Skills · Worked example

- Write the tab name under inbound and under outbound.
- Inbound
- Outbound
- Autodial
- Inbound and autodial match.

## Sources and go deeper

- [Skill groups](https://documentation.five9.com/bundle/basic-admin/page/basic-admin/skill-groups/_ch-skill-groups.htm). vendor. last checked 2026-10.