# Adherence is plan versus what the person did · Quiz

- Real-time adherence is
- Historical adherence is
- Who has a view, per the list?
- An out-of-adherence alert is
- A minute threshold for the alert in this lesson is

## Sources and go deeper

- [Workforce management](https://www.five9.com/platform/insights-and-analytics/workforce-management). vendor. last checked 2026-10.