The agent can see the plan, including on a phone · Ecosystem

Glossary. Disposition: The outcome code on a call. Final disposition stops the other numbers on that record for the campaign. List dialing modes

Sister technologies. Statistics and Reporting web services. Two different API names. A wallboard and a standard report are different pipes. APIs and SDKs

Config. Say portal, mobile, or Plus, and one action from that list.

Troubleshooting. The mobile card names Android and iOS, not a third-party brand. Use the named surfaces.

Cross-platform bridge. A mapping to another PBX or contact center is a teaching bridge. It is not an import button.

Future hook. The guide's cloud endpoint stays unset. Confirm before relying on a dated catalog or a case-study number.

Sources and go deeper