# Native WEM and a partner path both exist · Quiz

- Verint is
- Who manages upgrades, per the WEM page?
- The WFM pre-built CRM card, as read here, names
- You should guess native versus Verint. True or false?
- A longer adapter list belongs

## Sources and go deeper

- [Workforce engagement management](https://www.five9.com/products/capabilities/workforce-optimization). vendor. last checked 2026-10.
- [Workforce management](https://www.five9.com/platform/insights-and-analytics/workforce-management). vendor. last checked 2026-10.
- confirm. This lab does not know which WEM suite a given customer bought. The WFM CRM card read here names Oracle and ServiceNow, not the longer adapter list. last checked 2026-10.