Quality management scores the work on purpose · Ecosystem

Glossary. Vertical dialing: Finishes the numbers on one record before moving on. Community notes say the compass wording is easy to misread. List dialing modes

Sister technologies. Salesforce Plus adapter. Named in the technical requirements, with Lightning CTI. Package 2.46 is a dated PDF figure. Technical requirements PDF

Config. Recording, QM, analytics, surveys.

Troubleshooting. The pages list them as separate tools. Show the pieces.

Cross-platform bridge. A mapping to another PBX or contact center is a teaching bridge. It is not an import button.

Future hook. The guide's cloud endpoint stays unset. Confirm before relying on a dated catalog or a case-study number.

Sources and go deeper