# Performance views are dashboards, wallboards, and KPIs · Quiz

- Wallboards are
- Gamification is
- External data sources are
- A KPI formula in this lesson is
- The analytics PDF in this check

## Sources and go deeper

- [Workforce engagement management](https://www.five9.com/products/capabilities/workforce-optimization). vendor. last checked 2026-10.
- confirm. A Five9 Analytics PDF downloaded in this check did not yield readable sentences. No retention period or visualization count is taken from it. last checked 2026-10.