# The prebuilt CRM names are a list · Learn it in 5 minutes

- The APIs page says it has pre-built integrations with Salesforce, ServiceNow, Microsoft Dynamics 365, Oracle Service Cloud, Oracle NetSuite, and Zendesk. A later line says robust pre-built integrations with Salesforce, ServiceNow, Microsoft, Oracle, and Zendesk.
- The desktop page's out-of-the-box line is Salesforce, ServiceNow, Microsoft, Oracle, and Zendesk, and it adds bring-your-own with the CRM SDK. Microsoft on that line is not spelled Dynamics. Dynamics 365 is spelled on the API list. Quote the line you mean.

## Sources and go deeper

- [APIs and SDKs](https://www.five9.com/platform/integrations-and-ecosystem/apis-and-sdks). vendor. last checked 2026-10.
- [Agent Desktop](https://www.five9.com/platform/self-service-and-engagement/agent-desktop). vendor. last checked 2026-10.
- confirm. This chapter does not restate Salesforce package numbers. The technical-requirements PDF was not the page quoted here. last checked 2026-10.