# The prebuilt CRM names are a list · Quiz

- Dynamics 365 is spelled on
- Zendesk is
- Oracle NetSuite and Oracle Service Cloud are
- A CRM that is not on the list uses
- A package version in this lesson is

## Sources and go deeper

- [APIs and SDKs](https://www.five9.com/platform/integrations-and-ecosystem/apis-and-sdks). vendor. last checked 2026-10.
- [Agent Desktop](https://www.five9.com/platform/self-service-and-engagement/agent-desktop). vendor. last checked 2026-10.
- confirm. This chapter does not restate Salesforce package numbers. The technical-requirements PDF was not the page quoted here. last checked 2026-10.