Glossary. Call variable: Reportable only after the edit permission and the reporting flag. Not historical. Call variables for reporting
Sister technologies. Studio digital IVA. A ChatBot task key from the matching regional Studio portal into VCC. Studio digital IVA with VCC
Config. Mark voice, WFO, and the WFM card as bought or unknown.
Troubleshooting. Someone assumed the WFO connector came with it. Document the missing connector or install it.
Cross-platform bridge. A mapping to another PBX or contact center is a teaching bridge. It is not an import button.
Future hook. The guide's cloud endpoint stays unset. Confirm before relying on a dated catalog or a case-study number.