# Sister technologies are the names on the neighboring pages · Learn it in 5 minutes

- Sister technologies, in this lab, means products the Five9 pages name as living beside the domain. The WEM page names Verint as a partner example beside native WEM. The API page names Zoom Phone and Microsoft Teams. The CRM lists name Salesforce, ServiceNow, and the other CRMs on those lists.
- A sister is not a synonym. Verint is not native WEM. Teams is not Salesforce. The quality page's competency routing is not the skill-group chapter. Put the sister next to the domain and keep its own page.

## Sources and go deeper

- [Workforce engagement management](https://www.five9.com/products/capabilities/workforce-optimization). vendor. last checked 2026-10.
- [APIs and SDKs](https://www.five9.com/platform/integrations-and-ecosystem/apis-and-sdks). vendor. last checked 2026-10.