# The integration map is the API list, drawn · Learn it in 5 minutes

- An integration map for this chapter is the API list turned sideways: CTI, Configuration, Reporting, Statistics, Web2Campaign, CRM SDK, and Web Connectors, plus the prebuilt CRM names and the UC names. REST is the access sentence for agents, administrators, supervisors, and reporting users.
- Web Connectors and the CRM SDK are both on that list and they are not the same row. A connector that opens a page and an SDK you build against are different objects. The map labels both. It does not invent payloads.

## Sources and go deeper

- [APIs and SDKs](https://www.five9.com/platform/integrations-and-ecosystem/apis-and-sdks). vendor. last checked 2026-10.