A bridge is a teaching map, not an import · Learn it in 5 minutes

Ecosystem · advanced · 12 min full read

A cross-platform bridge says how a person who knows another contact center might look for the same idea. Skill group is the Five9 queue the admin chapter describes. It is not a claim that another vendor's queue object imports.

Label the bridge as teaching
Leave unread vendors off it

This chapter does not add gateway vendors, release names, or a migration wizard. Those sentences live on pages this chapter did not re-read. If you cannot open them, the bridge stops at the teaching sentence and the rest is confirm.

Sources and go deeper

Skill groups. vendor. last checked 2026-10.
confirm. This chapter does not re-quote gateway vendors or a migration wizard. Those pages were not the ones opened for these lessons. last checked 2026-10.