# Future hooks stay unset until a page exists · Worked example

- Use gaps from the routing and CRM chapters.
- No dates
- No fields
- Both hooks are names, not features.

## Sources and go deeper

- [APIs and SDKs](https://www.five9.com/platform/integrations-and-ecosystem/apis-and-sdks). vendor. last checked 2026-10.
- [Workforce management](https://www.five9.com/platform/insights-and-analytics/workforce-management). vendor. last checked 2026-10.
- confirm. This lab's guide does not call a cloud endpoint. No product roadmap date is added in this chapter. last checked 2026-10.