{
  "id": "t02-l06-workstations-that-drop-live-calls",
  "title": "Workstations that drop live calls",
  "checked": "2026-10",
  "sources": [
    {
      "label": "Technical requirements PDF",
      "url": "https://documentation-be.five9.com/bundle/five9-technical-requirements/raw/resource/enus/five9-technical-requirements.pdf",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10",
      "note": "Fetched for this lab in October 2026. Re-read before you buy hardware or open a firewall."
    },
    {
      "label": "Headset model numbers are not listed in the section this lab read. The PDF points at a separate recommended-headsets note.",
      "url": "",
      "kind": "note",
      "status": "confirm",
      "lastChecked": "2026-10"
    }
  ]
}