{
  "id": "t07-l04-skill-transfer-has-more-than-a-skill-name",
  "title": "Skill Transfer has more than a skill name",
  "checked": "2026-10",
  "sources": [
    {
      "label": "Skill Transfer functions",
      "url": "https://community.five9.com/s/article/Administrator-IVR-Skill-Transfer-Module-Functions-and-Features",
      "kind": "community",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Skill Transfer module chapter",
      "url": "https://documentation.five9.com/bundle/ivr-admin/page/ivr-admin/modules/skill-transfer-module.htm",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Pause before transfer",
      "url": "https://community.five9.com/s/article/Administrator-Pause-Before-Transfer?language=en_US",
      "kind": "community",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "The article says six tabs and then lists seven names. The editor is the count that matters.",
      "url": "",
      "kind": "note",
      "status": "confirm",
      "lastChecked": "2026-10"
    }
  ]
}