{
  "id": "t11-l07-a-bot-review-you-can-finish",
  "title": "A bot review you can finish",
  "checked": "2026-10",
  "sources": [
    {
      "label": "Studio digital IVA with VCC",
      "url": "https://community.five9.com/s/article/Studio-7-Integrate-Digital-IVA-in-Studio-with-VCC?language=en_US",
      "kind": "community",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "GenAI Studio",
      "url": "https://www.five9.com/products/capabilities/gen-ai-studio",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Technical requirements PDF",
      "url": "https://documentation-be.five9.com/bundle/five9-technical-requirements/raw/resource/enus/five9-technical-requirements.pdf",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10",
      "note": "Fetched for this lab in October 2026. Re-read before you buy hardware or open a firewall."
    },
    {
      "label": "Data retention",
      "url": "https://www.five9.com/legal/dataretention",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Interactive voice response",
      "url": "https://en.wikipedia.org/wiki/Interactive_voice_response",
      "kind": "wikipedia",
      "status": "ok",
      "lastChecked": "2026-10"
    }
  ]
}