{
  "id": "t12-l03-servicenow-releases-are-named",
  "title": "ServiceNow releases are named",
  "checked": "2026-10",
  "sources": [
    {
      "label": "Technical requirements PDF",
      "url": "https://documentation-be.five9.com/bundle/five9-technical-requirements/raw/resource/enus/five9-technical-requirements.pdf",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10",
      "note": "Fetched for this lab in October 2026. Re-read before you buy hardware or open a firewall."
    },
    {
      "label": "ServiceNow Plus adapter",
      "url": "https://documentation.five9.com/bundle/servicenowadmins/page/crm-admins/ServiceNow/introduction/_ch-configuring-the-five9-plus-adapter-for-servicenow.htm",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Australia, Zurich, and Yokohama were the names in the PDF read for this lab. Confirm the current list before an upgrade.",
      "url": "",
      "kind": "note",
      "status": "confirm",
      "lastChecked": "2026-10"
    }
  ]
}