# Reporting is a role

- Standard reports do not appear because you are an administrator. The community reporting article says you need the Reporting role and at least one reporting permission.
- Categories named there include Agent, Call Log, IVR, ACD Queue, Campaign, List, Contact, Do Not Call, Worksheet, Digital Channel, Legacy Digital, and Operational Summary. If a category is missing, check the role before you check the carrier.
- Separate the Reporting role from administration
- Pick the category that matches the question

## Sources and go deeper

- [Generating standard reports](https://community.five9.com/s/article/Reporting-I-Generating-Standard-Reports). community. last checked 2026-10.
- [Call log reports chapter](https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/call-log-reports.htm). vendor. last checked 2026-10.
- [Interactive voice response](https://en.wikipedia.org/wiki/Interactive_voice_response). wikipedia. last checked 2026-10.
- [Automatic call distributor](https://en.wikipedia.org/wiki/Automatic_call_distributor). wikipedia. last checked 2026-10.