{
  "id": "t14-l02-reporting-is-a-role",
  "title": "Reporting is a role",
  "checked": "2026-10",
  "sources": [
    {
      "label": "Generating standard reports",
      "url": "https://community.five9.com/s/article/Reporting-I-Generating-Standard-Reports",
      "kind": "community",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Call log reports chapter",
      "url": "https://documentation.five9.com/bundle/reports-dashboards/page/reports-dashboards/description-standard-and-social-reports/call-log-reports.htm",
      "kind": "vendor",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Interactive voice response",
      "url": "https://en.wikipedia.org/wiki/Interactive_voice_response",
      "kind": "wikipedia",
      "status": "ok",
      "lastChecked": "2026-10"
    },
    {
      "label": "Automatic call distributor",
      "url": "https://en.wikipedia.org/wiki/Automatic_call_distributor",
      "kind": "wikipedia",
      "status": "ok",
      "lastChecked": "2026-10"
    }
  ]
}