# CSQs, skills, and the partition you will not find

- In this teaching map, a UCCX contact service queue is closest to a Five9 skill group: the people who can take that work. A UCCE skill group is a similar idea with a different name. Precision queues and attributes do not have a one-field equivalent you should invent.
- Five9 does not use CUCM partitions or calling search spaces. The boundary is the domain. If two businesses must not share lists, they are two domains, not two partitions.
- Map a CSQ to a skill group
- Drop partitions from the design

## Sources and go deeper

- [Skill groups](https://documentation.five9.com/bundle/basic-admin/page/basic-admin/skill-groups/_ch-skill-groups.htm). vendor. last checked 2026-10.
- [Planning your implementation](https://documentation.five9.com/bundle/basic-admin/page/basic-admin/intro/planning-your-implementation.htm). vendor. last checked 2026-10.
- confirm. The CSQ-to-skill mapping is a teaching bridge, not a Five9 migration utility. last checked 2026-10.